First step is to call or email an AFI representative. He or she will ask some questions to understand your product needs. If we do not have exactly what you are looking for then we will talk with our formulation department to see if a custom product is the right choice for you.
Once you find what you are looking for, our staff will check our inventory to see if it can be shipped same day. If not, our blenders will get to work making your precisely engineered coolant as fast as possible. Most orders can be placed and then mixed within two days depending on order size. Once your product is made, it undergoes a series of quality control tests to ensure you are getting the best we have to offer.
Once your product is ready, our warehouse staff begins to get it ready for shipping. Products are shipped in either 1, 5, 55, or 275 gallons and can be palleted and wrapped. Once products are ready, packaged and labeled, one of our staff does a secondary check to ensure the right product is ready for shipping. Our office staff then prepares the proper paperwork to get the order shipped out as fast as possible.
Before or soon after your product arrives an AFI representative will send you your final invoice. If requested, TDS, SDS and product instructions can be sent out. All of our coolants are received as concentrates. Never add water to concentrate, only add concentrate to water.